Terms & Conditions

1. Business Role & Disclosure

Digital Essence Mobile acts solely as an authorized marketing and advertising entity. We do not own, operate, or directly provide the subscription-based services promoted on this website.

All subscription services, digital content delivery, billing execution, customer account management, cancellations, and refunds are provided and managed exclusively by Portutel, LDA, which is the official service provider.

2. Services Promoted

This website promotes mobile-based digital subscription services. Service availability, pricing, content, billing cycles, and subscription terms are determined solely by the service provider and may change without prior notice.

3. Eligibility & User Responsibilities

By using this website, you confirm that you are legally permitted to enter into subscription agreements in your jurisdiction.

You agree not to misuse the website, misrepresent your identity, engage in fraudulent activity, or violate any applicable laws.

4. Payments & Billing

Any payments, billing arrangements, subscription charges, renewals, or payment disputes are handled directly by the service provider.

Digital Essence Mobile does not process payments, store payment details, or control subscription billing systems.

5. Cancellation & Refund Policy

Cancellation, refund eligibility, and subscription termination policies are defined by the service provider.

Digital Essence Mobile does not issue refunds and is not responsible for processing cancellations or resolving billing disputes.

6. Intellectual Property

All website content, design, layout, and text (excluding third-party trademarks and service-related content) are the intellectual property of Digital Essence Mobile and may not be copied or reused without written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Digital Essence Mobile shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

• Use of or inability to use the promoted services
• Subscription billing issues
• Service interruptions or content availability
• Third-party service performance

8. Third-Party Links

This website may contain links to third-party websites. We are not responsible for their content, availability, or practices.

9. International Users

Digital Essence Mobile operates from Egypt and advertises services internationally, including to users located in the United Arab Emirates (UAE).

Where required, applicable local consumer protection or data laws will be respected.

10. Changes to These Terms

We may update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

11. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.

12. Contact Information

Business Name: Digital Essence Mobile
Email: info@digitalessencemobile.online
Mobile: +20 100 15 888 28
Address: 7, Al Hadaek St., Cairo, Egypt